Information we collect

A) Account and profile information

• Account identifier and email address (for sign-in and account management).
• Optional profile details you choose to provide, such as username, avatar, date of birth, and gender.

B) User content and inputs

• Prompts and text you create, edit, or save in the App.
• Collections and organizational data you create (such as collection names and saved items).
• Images you upload as reference images (if you choose to upload them).
• Images generated through the App and related metadata (such as resolution, format, and generation settings).

C) Usage and interaction data

• Actions within the App such as viewing, copying, liking, favoriting, sharing, and saving templates.
• Timestamps and interaction counts associated with these actions.

D) Device and technical information

• App version and basic device/OS information (when needed for compatibility, troubleshooting, or included in support reports).
• Error logs and operational events necessary to keep the service reliable and secure.

E) Purchases, subscriptions, and credits (if/when enabled)

• Records related to purchases and subscriptions (such as product identifiers, transaction IDs, status, and amounts).
• Credit balance and credit transaction history (such as credits spent on generations, bonuses, refunds, and adjustments).

How we use information

We use information to:

• Provide core features (account access, templates, saved prompts, collections, and image generation).
• Operate and improve the App (performance, reliability, debugging, and feature enhancements).
• Maintain account security, prevent fraud/abuse, and enforce policies.
• Provide customer support and respond to user requests.
• Manage credits, subscriptions, and entitlements (if/when enabled).

AI image generation and data sent to AI providers

When you request image generation, we may send the following to AI providers to complete your request:

• Prompt text and generation settings you provide.
• Any reference images you choose to upload and use.
• Technical parameters such as resolution, aspect ratio, and quality.

We use the following AI image generation APIs:

• gpt-image-1
• gemini-2.5-flash-image

We only send data that is necessary to generate the requested output and operate the feature.

Service providers we use

We use the following providers as necessary to operate the App:

• Supabase (database, authentication, backend services, and file storage)
• Resend (transactional email delivery for account and support-related messages)
• Namecheap (domain and private email infrastructure)
• gpt-image-1 and gemini-2.5-flash-image APIs (image generation processing)

How we share information

We do not sell personal information.

We share information only:

• With the service providers listed above to operate the App.
• When required by law or valid legal process.
• To protect the safety, integrity, and security of users, Prompture, and the public (for example, investigating abuse or enforcing policies).

Data retention

We retain data only as long as reasonably necessary to provide the App and for legitimate operational purposes such as:

• Security and fraud prevention
• Customer support
• Dispute resolution and refunds
• Accounting and compliance obligations
• Enforcing policies and preventing abuse

Account deletion

The App includes an account deletion feature. When you request account deletion, the deletion may take up to three (3) days to be implemented for security and abuse-prevention reasons.

After deletion is completed, we remove or deactivate your account and associated content where feasible. Certain records may be retained when necessary for legal, accounting, fraud-prevention, security, and dispute-resolution purposes. Where feasible, we minimize retained data and may retain it in a de-identified or aggregated form.

Your choices and rights

Depending on your location, you may have rights to access, correct, or delete certain personal information. You can use in-app controls where available and you can contact us to request help with privacy-related issues.

Security

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest version. Material changes will be posted on the policy page and, where appropriate, within the App.

Contact

For privacy questions, requests, or concerns, contact:

support@prompture.app